Refund policy
Quartz Watches Return Policy
If you are not 100% satisfied with your purchase, please contact us:
- WhatsApp: +923274366574
Return & Exchange Eligibility:
- You can return the watch within 30 days of delivery for a full refund of the purchase price (minus shipping and handling fees).
- Any watch that fails quality inspection from customer service (scratches, worn, damaged) will be returned to you and no refund will be issued.
- In case you are not satisfied, return the watch in the same condition as delivered, without using it. Include all packing materials, user manuals, and accessories (if provided).
- Return shipping charges are the responsibility of the customer. We are not responsible for lost or damaged packages.
What We Need to Process a Return/Exchange:
Proof of purchase, such as a copy of the original sales receipt or packing slip invoice, is required for reimbursement. Refunds will be made in the form of the original payment.
Returns Validity:
- Warranty does not cover issues arising from dust, dirt, or particulate matter.
- Warranty and returns are void in cases of customer misuse, unauthorized repairs, and factors beyond human control.
Right to Refuse Returns:
- Returns or exchanges refused if there are signs of wear, missing parts (tags, manuals, box), or any damage to the watch or packaging.